Contact Information

If you have any questions about our products, orders, payments, shipping, delivery, returns, refunds or any other matter relating to our services, please contact us using the information below.

Company Details

Company name: Procano Digital ApS
CVR number: 46558014

Registered Address

Procano Digital ApS
Vieholmgårdsvej 30
3220 Tisvildeleje
Denmark

Customer Support

Email: procano@procano.com
Telephone: +45 91 75 52 63

Our customer support team can assist with:

• Product enquiries;
• Order status;
• Payment questions;
• Shipping and delivery;
• Shipment tracking;
• Damaged or missing parcels;
• Returns and exchanges;
• Refunds; and
• General customer service enquiries.

Order and Delivery Enquiries

When contacting us about an existing order, please include:

• Your full name;
• Order number;
• Email address used when placing the order;
• Delivery address where relevant; and
• A brief description of your enquiry.

Providing this information will help us identify your order and respond more efficiently.

Returns

Please do not send returned products to our registered business address unless you have first received return instructions from us.

The correct return address may vary depending on the product, customer location and fulfilment arrangement.

Please contact us at procano@procano.com before returning any product.

For more information, please review our Return and Refund Policy.

Business Information

Procano Digital ApS is a company registered in Denmark.

CVR number: 46558014
Registered address: Vieholmgårdsvej 30, 3220 Tisvildeleje, Denmark
Email: procano@procano.com
Telephone: +45 91 75 52 63